FREQUENTLY ASKED QUESTIONS

Have a question not answered below? Our front desk team is available daily from 9am–9pm at 707-444-3344 or email us at info@theinnat2ndandc.com — we're always happy to help.

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The Inn at 2nd & C — Hotel FAQs

 

What are your check-in and check-out times? Check-in is at 3:00pm and check-out is at 11:00am. Early check-in and late check-out may be available depending on availability — just ask our front desk team when you arrive or call ahead.

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Where are you located? The Historic Eagle House is located at 124 C Street in the heart of Old Town Eureka, California — steps from Humboldt Bay, local restaurants, boutique shops, and the Eureka waterfront.

 

Is parking available? Parking is available in several locations surrounding the Historic Eagle House. Directly behind the building is a City of Eureka public parking lot — please note that as of April 1, 2026, this lot now charges for parking Monday through Saturday from 9am–6pm. Payment is easy through the Passport Parking app, which you can download before your arrival. Parking in this lot is free after 6pm and all day Sunday. There are also free parking lots directly across the street next to Madaket Plaza, and additional street parking is available on 2nd and C Streets surrounding the building. 

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Do you allow pets? Yes — we are a pet-friendly boutique hotel! Well-behaved pets are welcome in select 2nd and 3rd floor rooms, subject to availability. A pet fee of $25 per pet applies for the first night and $15 per pet for each subsequent night. A signed pet agreement is required at check-in. We recommend mentioning your pet when booking so we can do our best to assign you one of our pet-friendly rooms.

 

Is the Eagle House haunted? We get this question a lot — and with good reason. The Eagle House has 138 years of history within its walls and more than a few stories to tell. Guests have reported unexplained experiences over the years, and the building's long and storied past certainly lends itself to a certain atmosphere. We'll let you decide for yourself. Read the full history of the Eagle House to learn more.

 

Can I request a specific room? Each of our 23 guest rooms is individually named and appointed — no two are alike. While we aren't able to guarantee specific room requests at booking, you're welcome to note a preference in the booking notes and we'll do our very best to accommodate you. Rooms are assigned based on availability and room type booked.

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What room types do you offer? We offer four room categories — Suites, Premium King Deluxe, Queen Deluxe, and Classic rooms. Each category features unique Victorian furnishings, antique character, and modern amenities. Visit our Room Descriptions page to explore each room individually.

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Do your rooms have private bathrooms? Yes — all guest rooms at the Inn at 2nd & C have private en-suite bathrooms.

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Is there a elevator? Yes — the Eagle House does have an elevator, though as with many features of our beloved 138-year-old Victorian landmark, it has a personality of its own. The elevator is operational the vast majority of the time, but if mobility access is essential to your stay we recommend calling our front desk at 707-444-3344 before arrival to confirm it's in working order. We're always happy to help plan ahead to make your stay as comfortable as possible.

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Are any rooms accessible? We have several rooms on our lower floors that are more accessible than others. Please note that a small number of our Queen Deluxe rooms — the Mabel Gustafson, Crimson Rose, and Boudoir — have one to three interior steps and are not recommended for guests with mobility considerations. Contact us directly and we'll find the right room for you.

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Is breakfast included? Yes — a complimentary continental breakfast is included with every room booking, served daily from 7:30–11am. We take pride in offering mostly organic and locally sourced offerings, including freshly baked bagels and pastries from local bakers, artisan breads, seasonal fresh fruit, hard-boiled eggs, and yogurt cups. To drink, we serve fresh orange juice, locally roasted coffee, and Harney & Sons tea. It's a lovely way to ease into a Humboldt morning before heading out to explore.

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Do you offer a loyalty or rewards program? Yes — we offer a loyalty discount for guests who've stayed with us three or more times.  We also offer a Business Loyalty Program for our local businesses. Visit our Business Loyalty page for details or ask our front desk team.

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What is your cancellation policy? Typically it's 72 hours prior to your arrival, however, please refer to the cancellation policy outlined at the time of booking, as terms may vary by rate and season. For specific questions about your reservation, contact our front desk at 707-444-3344.

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Is the Inn at 2nd & C LGBTQ+ friendly? Absolutely and without reservation. The Historic Eagle House is a proud, inclusive, and affirming space where every guest — regardless of who they are or who they love — is warmly welcomed and celebrated. Our LGBTQ+ friendly environment isn't a policy, it's simply who we are.

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How far is the Eagle House from Redwood National Park? Redwood National and State Parks are approximately 45–50 miles north of Old Town Eureka — about a one hour drive. The Eagle House makes an ideal home base for exploring the parks, with easy access to Prairie Creek Redwoods, Fern Canyon, Jedediah Smith, and the Avenue of the Giants to the south.

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How far is the Eagle House from the Eureka Airport? California Redwood Coast — Humboldt County Airport is approximately 15–20 minutes from Old Town Eureka by car.

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Is the Historic Eagle House women-owned? Yes — the Historic Eagle House is majority women-owned and operated, purchased in 2017 by sisters Jennifer Metz and Rebecca Rex along with their partners Tim Metz and Tammy Rex. 

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Phatsy Kline's Parlor Lounge — Bar & Dining FAQs

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What are Phatsy Kline's hours? Phatsy Kline's is open Wednesday and Thursday from 4–9pm and Friday and Saturday from 4–11pm. We are closed Sunday through Tuesday. Happy Hour runs Wednesday through Saturday from 4–6pm.

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Do I need to be a hotel guest to visit Phatsy Kline's? Not at all — Phatsy Kline's is open to everyone. Locals and visitors alike are warmly welcome whether or not they're staying at the Inn.

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Do you take reservations at Phatsy Kline's? We welcome walk-ins for parties of 5 or fewer. Reservations are recommended for groups of 6 or more. Call 707-407-0634 to reserve your table.

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What kind of food does Phatsy Kline's serve? Phatsy Kline's serves a tapas-style Nibbles menu — house-made small plates and shared bites made with locally sourced ingredients whenever possible. Think craft cocktails, artisan boards, flatbreads, soups, salads, and seasonal specials. The kitchen closes at 8pm nightly.

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What is Happy Hour at Phatsy Kline's? Happy Hour runs Wednesday through Saturday from 4–6pm. Enjoy $6 Manhattans, Martinis, and Margaritas, or $2 off draft beer, wine, and well drinks.

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Does Phatsy Kline's have vegetarian or vegan options? Yes — our Nibbles menu includes several vegetarian-friendly options including our herbivore flatbread, spinach artichoke dip, Caesar salad, pickled platter, and bruschetta. Menu items evolve seasonally so please ask your server about current options.

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Does Phatsy Kline's have live music? From time to time we host live music, DJ nights, and special performances at Phatsy Kline's. Check our events calendar and follow us on social media for announcements.

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What kind of cocktails does Phatsy Kline's serve? We specialize in handcrafted cocktails alongside a carefully curated selection of local wines, Humboldt County beers and ciders on tap, and organic coffee and tea. View our full cocktail menu here.

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Is Phatsy Kline's a good spot for a date night in Eureka? It's one of the best. Blue velvet booths, candlelight, craft cocktails, and an intimate Victorian parlor atmosphere make Phatsy Kline's one of Old Town Eureka's most romantic and beloved date night destinations.

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Does Phatsy Kline's have a patio? Yes — when the weather cooperates, our outdoor patio is open for al fresco dining with a side of Old Town Eureka charm. Hint: We call it the "Catio"

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Is Phatsy Kline's good for groups? Yes — Phatsy Kline's can accommodate groups with advance notice. For larger private gatherings or buyouts, contact us about reserving the space exclusively for your event.

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Events & Venue FAQs

 

What event spaces does the Historic Eagle House have? The Eagle House offers several distinct event spaces — the Grand Theatre Ballroom for large gatherings and performances, Phatsy Kline's Parlor Lounge and the Clubhouse for intimate private events, a yoga and retreat studio, and conference rooms for business meetings and corporate events. Each space has its own character and capacity.

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Is the Eagle House a wedding venue? Yes — the Historic Eagle House is one of Old Town Eureka's most distinctive and beloved wedding venues. The Grand Theatre Ballroom offers a spectacular Victorian setting for ceremonies and receptions. Contact our events team to discuss availability and packages.

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How many guests can the Grand Theatre Ballroom accommodate? Please contact our events team directly for current capacity information as it varies depending on your event layout and setup. Fill out our Event Request Form for availability and rental quotes based on your specific event. 

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Can I host a private party at Phatsy Kline's? Yes — Phatsy Kline's can be reserved for private events and buyouts depending on availability. Fill out our Event Request Form for availability and rental quotes based on your specific event. 

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Do you host corporate events and meetings? Yes — the Eagle House has conference room facilities and flexible event spaces suitable for corporate retreats, meetings, workshops, and team gatherings. Our Old Town Eureka location makes it a unique and memorable alternative to a standard conference venue.

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How do I book an event at the Historic Eagle House? Fill out our Event Request Form on the Events & Meeting Spaces page and our events team will be in touch. 

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Does the Eagle House host live music and public performances? Yes — the Historic Eagle House regularly hosts live music, DJ nights, and special performances in both the Grand Theatre Ballroom and Phatsy Kline's Parlor Lounge. Check our events calendar for upcoming shows.

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Can local artists display work at the Eagle House? Yes — we welcome art submissions from local artists. Fill out our Art Request Form on the Events page or contact our team to discuss displaying your work inside the Eagle House.

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Is the venue accessible for guests with mobility considerations? The Eagle House is a historic Victorian building and does have an elevator and a ramp from our ballroom into Phatsy Kline's. We do our best to accommodate guests with mobility considerations — please contact us in advance so we can plan accordingly and assign appropriate spaces for your event.

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Is there parking for events? Street parking is available on 2nd and C Streets surrounding the building. Old Town Eureka also has public parking lots within walking distance. Parking is free after 6pm and on weekends in the city lot right behind our building — ideal for evening events.

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Does the Eagle House offer catering for events? After filling out our Event Request Form, our events team will be happy to discuss catering options and preferred vendors for your specific event. 

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Have a question not answered above? Our front desk team is available daily from 9am–9pm at 707-444-3344 or email us at info@theinnat2ndandc.com — we're always happy to help.