TERMS & CONDITIONS

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• Check-in 3:00pm / check-out 11:00 am (call ahead to make arrangements for early or late arrivals)

• Payment in full will be due upon check in.

• A USD $25.00 charge applies for each room key that is damaged or misplaced.

• Please do not smoke in your room or anywhere inside the building.  A deep cleaning surcharge of USD $250 per day will apply if evidence of smoking is found.

• The Inn shall not be liable for any losses, damages, costs or expenses incurred by you as a result of any cancellation of the reservation by the Inn.

• The rates quoted in US dollars and are based on your period of stay. Rates are subject to change as a result of changes in your arrival and/or departure dates.

• Rate is for 1 or 2 adults only. There is a $20.00 additional fee per guest and only if room can accommodate the extra guests.

• Rates do not include any applicable prevailing government taxes at time of occupancy. The rates are subject to a 12% city bed tax and prevailing Goods and Services Tax.

• The maximum number of guests per room is 2 adults + 2 children (below 16 years old). Children who are 16 or younger sleep for free in the existing bedding of a room shared with a paying adult. Fees apply should a rollaway bed be required.

• Any incidental charges will be charged directly to the guest upon discover of any damages, excessive filth or missing items done to property by guest or visitors upon check out.

• Special Promotion terms and restrictions will apply in addition to hotel policies and general terms and conditions in effect. Discounted rates, package rates, and special promotions are subject to change without notice. Promotions/Discounts cannot be combined or applied to past reservations. Some promotions may be limited or exclusive to a specific channel, these reservations are subject to individual rate/room/discount/promotion/channel level policies, some rules and restrictions may apply.

 

 

CANCELLATION POLICY

 

• Cancellation of and/or amendments to your reservation must be made at least 72 hours* (i.e., by 3pm pacific time) prior to your arrival date to avoid being charged the full balance due. 

• In the unlikely event that you must cancel with less than 72 hours notice, shorten your stay or check out early, please understand that we must ask you to take responsibility for your entire reservation. If we can re-book your room(s), a full or partial refund may be made, less a $30 cancellation/change fee.

• Special event and large group deposits are nonrefundable.

• All cancellations will be charged to your credit card provided at the time of reservation.

 

*Special events, holiday weeks, high demand dates (such as graduation) and group reservations require a 30 day advance notice for cancellation to avoid being charged the full value of the reservation (including taxes). If we can easily re-book your room(s), a full or partial refund may be made, less a $30 cancellation/change fee.

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PRIVACY POLICY

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This privacy notice discloses the privacy practices for The Inn at 2nd & C, and The Historic Eagle House. This privacy notice applies solely to information collected by this website. It will notify you of the following:

 

1. What personally identifiable information is collected from you through the website, how it is used and with whom it may be shared.

2. What choices are available to you regarding the use of your data.

3. The security procedures in place to protect the misuse of your information.

4. How you can correct any inaccuracies in the information.

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Information Collection, Use, and Sharing 

We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone. We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order. Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.

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Security 

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We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline. Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a lock icon in the address bar and looking for "https" at the beginning of the address of the Web page.

 

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

If you feel that we are not abiding by this privacy policy, you should contact us immediately via telephone at 707-444-3344 or at info@theinnat2ndandc.com.